iWebVisit always wants the best for their customers. One of the things that they have done is creating a great website for their customers to visit. On their official website, a lot of things can be found. What are these things available to be found on the official website of iWebVisit?
When you are on the homepage of the website, you will be able to see a few menus on top of the screen, including About Us, Visitor Info, Confidential, and Support. About Us is the one that will lead you to the information about iWebVisit. Visitor Info is the one to be chosen if you want to know about the information about visitors. If you want to contact the representative of iWebVisit, just choose Support. Then what about Confidential? You will get to know about it below.
By selecting the Confidential menu, you will be taken to a page called Confidential Visitor Information. On this page, it is stated that the confidential visits conducted through the iWebVisit system will not be monitored or recorded. In order to be considered for Confidential Status, make sure to follow the following guide:
Step 1: Create an account
The first thing that should be done is to create an account. It is important for you to enter all required information, including your preferred facility. Choosing your preferred facility is important to ensure that the jail gets your account information prior to requesting confidential status.
Step 2: Contact the facility
Once you have successfully created an account, now contact the facility by calling them to get the email address of the administrator that has the responsibility to grant confidential status. Do not forget to include pictures of your photo ID and professional credentials in the email that you send. Keep in mind that every visit that is scheduled prior to obtaining confidential status, it will be monitored and recorded. After getting granted confidential status, it is a must for you to cancel and reschedule any pending visits.
Step 3: Schedule visit
After your confidential status is granted by the jail administrator, every visit scheduled on your current account from that point will not be monitored or recorded. Before remote visits, those who visit more than one jail must request confidential status at each facility.
That is all information about confidential visitors. Feel free to visit the official website of iWebVisit to find out more.
It is worth noting that there is no way for iWebVisit to know that you are having technical issues by themselves because your visits cannot be monitored or recorded. If you want them to know about it, you are recommended to contact them. If you need help, do not hesitate to send them a live chat, which can be done by selecting “Chat with Us”. This one can be found on the homepage of the official website of iWebVisit at the bottom right. It should be easy for you to find this box. Once you find the live chat box, just type anything that you want them to know. When contacting them, make sure to explain everything well so that they can help you with your issue.
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