How to Remove an Inmate from Securus

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When you come to this page, you may want to find out information about how to remove an inmate from Securus. You are at the right place, here we are going to share information about that. Also, we will explain other information related to the Securus account.

Remove an Inmate from Securus – Here’s Way

Need to know that Securus Debit accounts are unable to be closed, only removed from view online.

To remove a Securus Debit Account from your Securus Online account, you have to follow these steps below:

How to Remove an Inmate from Securus

Select the Securus Debit Account you want to remove, click the trash can Icon

  • Then, you are able to click Remove Inmate.

click Remove Inmate

Unblock My Phone Number on My Securus Account – Here’s Way

  • If you are not already logged into your account, you are able to visit https://www.securustech.net/.
  • Then, choose a Managed Prepaid Account.

Unblock My Phone Number on My Securus Account – Here’s Way

  • The next step is to select Block/Unblock Calls. Please select the phone number from the drop down that you want to unblock. And, click Unblock.

select Block-Unblock Calls

  • The last step, you need to select Confirm.

you need to select Confirm

Prevent Calls from Being Blocked – Here’s Way

There are several ways to make sure that you are always able to receive calls:

    • You must add more funds than you expect to use for the month. Just log into Securus Online and click Add Funds.
    • You have to create a payment higher than the minimum amount on the bill.
    • Make sure you do not forward calls.
    • Also, you do not try to add additional parties to the line.

Read also: Some Tips to Prevent Calls Not Blocked at Securus

Block My Phone Number from Receiving Incarcerated Individual Calls – Here’s Way

If you want to prevent calls from a correctional facility handled by Securus Technologies, just follow the steps below:

    • At the first step, log into your account at www.securustech.net. Then, click Manage Prepaid Account.
    • After that, you have to click Block/Unblock Calls.
    • Then, you must click Add a Block in the upper right-hand corner.
    • Now, you are able to select the phone number you want to block and if you want to block all the facilities or a specific facility.
    • Please select All Facilities from the drop down and click Add to add the block.
    • Please select Specific Facility, State and Facility from the drop down. Next, click Add to add the block.

About Securus

Some of you may not know about what Securus is. Well, in this section, we are going to share a little bit of information about Securus. Need to know, Securus Technologies connects family and friends to the inmate through superior communication services. As the biggest incarcerated individual communications provider, Securus Technologies help maintain relationships between incarcerated individuals and their beloved family and friends via easy to use incarcerated individual calling options and Video ConnectSM from anywhere using Android or Apple smartphones, tablets or PCs. Based on the research, Securus Technologies is located in Dallas, Texas. They serve more than 3,400 public safety, law enforcement and corrections agencies and over 1.3 million incarcerated individuals across North America.

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