If you are no longer in need of Securus’s services and want to delete your Securus account, well here we are going to share the way to delete your Securus Account. So, do not hesitate to read this entire article to get information you need.
How to Delete a Securus Account?
These steps are going to lead you how to delete your Securus account with ease. You are able to deactivate your account by using this way or the other one we will share below according to your convenience.
Please follow through these steps below to get started.
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- At the first step, you have to go to your browser and log in to Securus.
- On the homepage, you are able to navigate your way to ‘Manage Prepaid Account’ page:
- After under the ‘Manage Prepaid Account’ setting, simply scroll down to discover the ‘Close Account’ option and click on it.
- Please provide the given details for your request to be processed. Wait for the confirmation email regarding cancellation of your Securus account.
How to Deactivate Securus Account Via Phone?
Also, you are able to delete your Securus account by contacting the representative of Securus on the phone.
Here are steps to deactivate your Securus account by contacting the representative of Securus on the phone:
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- You are able to get in touch with the customer service at 972-734-1111 or get help through live chat.
- Please let the customer service representative know that you want to close your Securus account.
- Then, give them the necessary details, so that they are able to process your request accordingly.
- You have to give them your email address and contact number for confirmation email and call:
- After this process has been done, you are going to receive a call or message and email saying your Securus account has been cancelled.
For note: If you have the company any balance, then ensure to clear that before moving on to delete your Securus account as it might become a bit of a huddle later.
How to Delete a Securus Account through Email?
You are able to use this method to delete a Securus account. This method works in the same way, however through a different approach.
Please follow these steps below to delete your Securus account:
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- At the first step, you have to sign in to your email account.
- After that, write ‘Request to Delete Account’ in the subject line.
- Then, you are able to compose a well- structured email addressing your reason to remove your Securus account and the major problem with it as well.
- Next, you are able to ask the customer service to delete your personal information along with your account from their database for privacy purposes.
- The last step, you only need to send the email out to support@Securus.com.
For note: All the transactions made via your phone or on a website using your debit or credit will be charged to them directly. As for the remaining balance in your account, it will be sent to you via mail as a refund check which can be processed within 2 to 3 working days easily.
A bookworm and researcher especially related to law and citizenship education. I spend time every day in front of the internet and the campus library.
