You want to block jail calls on Securus. Of course, you want to do that because you have your own reasons. According to the Securus website, you are able to block your phone number from getting calls from inmates. How to do that?
As explained on the Securus website, you are able to prevent calls from a correctional facility handled by Securus Technologies by following the steps below.
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- The first thing that you have to do is to log into your account by accessing the website of Securus at www.securustech.net.
- After you log in to your Securus online account, then you need to click on the Manage Prepaid Account.
- Then, you need to click on the Block/ Unblock Calls.
- After that, you have to click on the Add a Block which can be found in the upper right-hand corner.
- Now, you need to choose the phone number that you want to block and whether you want to block all the facilities or a specific facility.
- You have to choose All Facilities from the drop down and then you need to click Add to add the block.
- You have to choose Specific facility, State and Facility from the drop down menu and then click on the Add button to add the block.
You are able to contact Securus at 972-734-1111 and there will be a representative from Securus who will help you to place a restriction on your phone line. It is important for you to note that there is no charge for this service.
Securus actually will do every effort to stop unwanted collect calls. However, for facilities that Securus Technologies does not support, they are not able to guarantee this service. If you find that you are still getting collect calls more than 48 hours after you place a restriction on your phone line, you are able to contact Securus Technologies. And then, there may be additional steps that you have to take to prevent the collect calls.
The Steps to Prevent Calls From Being Blocked
You are also able to prevent calls from being blocked. How to prevent calls from being blocked? According to the Securus website, there are some ways for ensuring that you always receive calls as you are able to read below.
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- You are able to add more funds than you expect to use for the month. It can be done by logging in to Securus Online and then you have to click on the Add Funds option.
- You are able to make a payment higher than the minimum amount on the bill.
- Make sure that you do not forward calls.
- Make sure that you do not try to add additional parties to the line.
The Steps to Unblock Your Phone Number On Your Securus Online Account
Here are the steps that you have to take if you want to unblock your phone number on your Securus Online account.
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- First, you need to log into your Securus account at www.securustech.net.
- After that, you need to choose Manage Prepaid Account.
- In this step, you have to choose Block/Unblock Calls and then you have to choose the phone number from the drop down that you want to unblock. And then, Unblock must be clicked.
- Here, you have to choose the Confirm button.
A bookworm and researcher especially related to law and citizenship education. I spend time every day in front of the internet and the campus library.
