Reportedly, over 75% of medical bills are errors, and a LabCorp bill is no exception. It usually occurs in people who are enrolled in health insurance. A person will typically get a medical bill from LabCorp after undergoing a laboratory examination. However, that would be a problem if the person has health insurance where the laboratory exams are covered.
Then, why can this happen? There are several factors that cause you to get LabCorp medical bills despite using your health insurance plan. If it happens to you, don’t panic. You can really dispute this issue so that you can be free from a LabCorp medical bill.
Okay, here’s everything you need to do to dispute a LabCorp medical bill!
Steps to Dispute a LabCorp Medical Bill You Receive
Errors in medical billing issued by LabCorp and sent to you while you’re using health insurance services can occur only due to misunderstandings and technical errors. In some cases, LabCorp issues a medical bill and insists you still owe them since they do not know that you’re using health insurance services.
Well, it sounds like your insurance company did not pay, and they attempted to charge your balance. Since it can also happen, it would be better for you to check your Explanation of Benefits (EOB). If you see your EOB showing your total cost of $0.00, but on LabCorp’s bill for lab costs it says so much, for example, $154, you may really need to solve this issue by involving both parties: Your insurance company and LabCorp.
To address any issues and discrepancies with a LabCorp medical bill, you may need to take the following specific steps to dispute it:
Step 1: Review the Bill
Receiving a surprise bill like a LabCorp medical bill is called ‘balance billing.” However, you don’t have to be willing to pay it, particularly if you use your health insurance plan. What you have to do is review the bill.
Make sure to carefully identify the LabCorp medical bill. It is done to ensure you understand all the charges and services provided. If the bill is inaccurate and does not match the health services you received, you can be sure the bill is incorrect, and you need to take the second step.
Step 2: Collect Any Relevant Documents
After you find the bill is inaccurate, you may need to collect any documents regarding laboratory tests, including test orders, receipts, and any other paperwork. Before calling LabCorp, you need to prepare why you need to explain this issue to them. Make sure to provide detailed information about the charges and any supporting documents.
Step 3: Call LabCorp
Now, you can call LabCorp customer support and explain that you received an inaccurate bill. You can find LabCorp contact information on the bill itself or on the official LabCorp website. You can also ask them to speak with the LabCorp collectors or a supervisor. If you connect with them, you can have them withdraw your EOB and ask them to overcome it.
When explaining the issue, you must stay calm and polite and avoid getting upset or aggressive since this can hinder the problem’s resolution. If they cannot solve the problem and still try to charge you, you may need to call the third party; in this case, it could be your insurance company.
Step 4: Call Your Insurance Company
When you call your insurance company, you have to explain what’s going on. You can also review your policy with them to understand your benefits and coverage for lab services. If the lab exam is covered by your insurance plan, don’t hesitate to ask them to call LabCorp on a 3-way phone call to overcome it.
Step 5: Keep Records
It’s very important for you to keep detailed records of your communication with LabCorp and your insurance company. It could be the names of the representatives you spoke with, the dates and times, as well as what they are talking about and the solutions they will implement. Well, it can be used as a guarantee if one day there is a party that opposes the truth of the matter.
Okay, that’s the step-by-step process you can follow to dispute a LabCorp medical bill.
It’s important to note that you may need to overcome it sooner rather than later so that no credit is affected for health services that you will use in the future. Keep in mind that each situation may vary, so being proactive and persistent in resolving LabCorp billing dispute issues will increase your chances of resolving the issue in a satisfying way.
A bookworm and researcher especially related to law and citizenship education. I spend time every day in front of the internet and the campus library.
