As one of the trusted companies that provides a communication system for federal inmates, Corrlinks has been operating since 2009 in several federal prison facilities in the United States. In running its system, Corrlinks uses an email system called Trust Fund Limited Inmate Computer System (TRULINCS).
With this excellent service, many people are wondering what kinds of jobs are available at Corrlinks since there’s no specific page on its website that displays career opportunities. If you are also curious about Corrlinks job opportunities, let’s dive into our post below to get information!
What Types of Jobs Are Available at Corrlinks?
When it comes to job opportunities, the types of jobs within their organization may relate to technology, customer service, and support since Corrlinks uses technology services in operating the system.
Although a career opportunity page at Corrlinks website is not available, there are some sites that feature job opportunities at Corrlinks, e.g., freelancer.com. Here are some possible careers available at Corrlinks:
1. Programmer
We’ve found the job opportunities available on Corrlinks for programmers via the Freelancer site. On the job description, the position is for those of you who can create an interface between the website (log in to view the URL) and SMS, Facebook, and email systems.
Furthermore, Corrlinks allows users to send and receive messages from SMS, Facebook, and email via Corrlinks. In addition, programmers are also responsible for:
- Write programs in various computer languages, such as Java and C++.
- Create, modify, and test code or scripts in software, which simplifies development.
- Update and expand existing programs.
- Test programs for errors and repair the faulty lines of computer code.
- Etc.
2. Software Developer
Software developer may also become one of the job opportunities available at Corrlinks since this position will work closely with programmers. In some businesses, there are some software developer jobs that will be required to be taken by programmers, such as designing programs.
At Corrlinks, software developers are responsible for helping design and develop new features for its service. Of course, this position might involve working with a team of developers to create new software or improve existing features.
In addition, software developers may also be responsible for:
- Produce efficient code based on specifications.
- Design algorithms and flowcharts.
- Integrate software components and third-party programs.
- Have solutions to fix bugs and errors on the system.
- Verify and deploy programs and systems.
- Etc.
3. Project Manager
Corrlinks may have opportunities for an experienced project manager to manage software development projects. This position might involve overseeing the planning, execution, and delivery of new features or products for Corrlink’s services.
In addition, project managers may also be responsible for:
- Plan and develop the project idea.
- Create a deadline and monitor the progress of the project.
- Identify and resolve issues that are arising.
- Manage financial resources.
- Monitor and report on various projects conducted.
- Evaluate for every project they perform.
- Etc.
4. Technical Support Specialist
Corrlinks technical support specialists may be required as providers of technical assistance and support to customers who use Corrlinks services. The main basic tasks may include troubleshooting issues, responding to customer inquiries, and providing guidance on using the platform.
In addition, technical support specialists may also be responsible for:
- Have a solution to resolve users’ problems with computer software and hardware.
- Implement knowledge of computer software, hardware, and procedures to resolve the problems.
- Collaborate with other employees to look for problems and resolve them.
- Provide recommendations for improvement and upgrades to hardware and software to manage workload and system requirements.
- Communicate department projects and goals.
- Etc.
5. Customer Service Representatives
Corrlinks may also offer job opportunities for those who have the ability to handle customers and help them with questions and concerns regarding the system. Basically, customer service representatives have the main task of responding to customers via emails, phone calls, or chat messages.
In addition, a customer service representative may be responsible for:
- Respond promptly to customer inquiries.
- Communicate with customers via various channels.
- Maintain a positive, empathic, and professional attitude towards customers anytime they need it.
- Acknowledge and resolve customer complaints.
- Know deeply about products inside and out, so they can answer customers’ questions.
- Give feedback on the efficiency of the customer service process.
- Make sure customer satisfaction is high.
- Provide professional customer support.
- Etc.
6. Marketing and Sales
Last, the job opportunity that may be available at Corrlinks is marketing and sales, which can help promote the services and attract new customers. Basically, they may have tasks to develop marketing campaigns, identify potential sales opportunities, and create sales materials.
In addition, marketing and sales may be responsible for:
- Promote the company’s existing services.
- Introduce new services to the market.
- Plan digital marketing campaigns, including web, email, social media, and advertising.
- Maintain the presence of social media across all digital channels.
- Evaluate and make a report on the performance of every marketing campaign.
- Etc.
Okay, these are some possible job careers available at Corrlinks. It’s important to note that Corrlinks does not display job opportunities available on their official website. If you are pleased and want to know what job opportunities are available at Corrlinks, you can instead contact Corrlinks Customer Support here.
A bookworm and researcher especially related to law and citizenship education. I spend time every day in front of the internet and the campus library.
