How Long Does It Take to Receive a Videogram on JPay

Posted by

On JPay, you can send a videogram to your loved one in prison as an attachment to an Email. A videogram’s duration is 30 seconds that you can create with a webcam and microphone from your personal computer. To send a videogram, you will need additional stamps you need to purchase.

Just like an email, your videogram will also be screened first and if approved by the facility, your videogram will then be delivered to an inmate. You may wonder how long an inmate will receive your videogram. Let’s dive into our post to find out information about it below!

How Long Does It Take to Receive a Videogram on JPay?

Just like receiving an email on JPay, an inmate will receive a Videogram on JPay within 24 to 48 hours. JPay’s email service really works a little differently than your email at home, since inmates do not have internet access at the facility. Of course, inmates cannot receive a Videogram or an email directly in real-time.

However, inmates will receive email depending on a schedule determined by their facility. Of course, emails or Videograms are subject to the same screening and delivery rules which apply to traditional mail.

How to Create and Send a Videogram to an Inmate?

To send a Videogram to an inmate, you will need to create a Videogram first by recording your video using a webcam attached to your computer. If you’re creating a Videogram, the system will take control of your default web camera to create a recording of yourself for your friend or relative.

Here’s how to create a Videogram!

  • On the Compose page when creating an email, you can click ‘Record Video’.
  • In the Videogram, you need to click on the ‘Record’ button to record your Videogram.
  • By clicking it, a pop-up window will appear that requires you to allow the system to take control of your web camera and microphone.
  • You need to click ‘Allow’ to start recording.
    How Long Does It Take to Receive a Videogram on JPay
  • To stop or pause the recording before the time limit expires, you can also click the ‘Pause’ button.
     create a VideoGram
  • Once recording a Videogram, you can review it by clicking the ‘Review’ button.
  • Once you review your Videogram, you can then click ‘Attach’ to attach your Videogram to your email.
  • Then, you just simply click the ‘Send’ button when sending email to start sending your Videogram.

Congratulations! You successfully send a Videogram to your loved one in prison.

How Much Does It Cost to Send a Videogram?

To send a Videogram to an inmate with JPay, you may need to purchase the stamps first, just like when sending email to your loved one. Every email that you send will need a JPay stamp. Generally, a virtual JPay stamp will allow you to type up to 6000 characters, which is equivalent to about 6 pages of handwriting.

The longer the email you send, the more stamps you will have to send it. If you send a Videogram, photos and videos as an attachment, you will need additional stamps.

Talking about the cost of stamps, it will vary depending on the facility and also some facilities will offer stamp subscriptions. You can see the cost of stamps according to the facility where your loved one is housed by visiting JPay,com and clicking on the ‘Prison Search’.

What Are Requirements to Create a Videogram?

To create a Videogram, there are some requirements you should meet, including:

  • Must be on the inmate’s approved visitor list.
  • Have a JPay.com account
  • Make sure to have high-speed internet access
  • Two-way audio functionality will need that your PC have speakers and a microphone. A webcam is also required for two-way video visitation.

To successfully send a Videogram, make sure to:

  • Check that your computer is already connected to the internet and your webcam is working properly.
  • Ensure there is enough light in your room, but there is no direct light facing your web camera.
  • Ensure your radio, TV or any other source of noise is turned off before you start recording your Videogram.
  • Don’t run any programs or downloads in the background when recording your Videogram.

Leave a Reply

Your email address will not be published. Required fields are marked *