How to Contact iWebVisit Support / Customer Service Team

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In order to provide the best thing for their customers, iWebVisit has created a customer service team. This team consists of professionals. Their main duty includes assisting customers with their issues. So, those who want to ask something about iWebVisit or those who need help, they can contact the customer service team of iWebVisit. They are always ready to assist the customers with their issues. They are available 7 days a week. However, they are not available 24 hours a day. If you want to reach out of them, here are the normal visitation hours:

iWebVisit Support

  • Eastern: 8 AM to 1 AM
  • Central: 7 AM to 12 AM
  • Mountain: 6 AM to 11 PM
  • Pacific: 5 AM to 10 PM

Make sure to contact the customer service team of iWebVisit during the normal visitation hours to get the response. Remember that contacting them outside the normal visitation hours will not help you anything.

Talking about contacting the customer service team of iWebVisit, there are a couple of ways to contact the customer service team of iWebVisit, as follows:

iWebVisit Phone Numbers

Customer Service Number:
(775) 434-8748

Live Chat

The first way is to use a live chat. Using the live chat is recommended because it is known as the best way to reach out to the customer service team of iWebVisit. By using this, you will be able to get immediate assistance. If you want to use live chat, first of all, you should go to the official website of iWebVisit at iwebvisit.com. On the homepage, you will be able to see the “Chat with us” box located at the bottom right of the page. Upon finding the box, just type your message in the “Type your message here” button.  When texting them the question, do not forget to state your name, the name of the inmate, and the jail. Before texting them, it is better for you to prepare a piece of paper and a pen just in case there is something to write down.

Email

Another way to reach out of the customer service team of iWebVisit is to send an email. This one is least recommended as it will take time for you to get the response, unlike using live chat where you will be able to get a response instantly. So, it is better for you to use this way only if the live chat is not available.

If you prefer sending email over using live chat, you can just open your email account and then compose an email and send it to support@iwebvisit.com.

Which way to contact the customer service team of iWebVisit that you like the most? While any way is fine, the most recommended one is using live chat as it offers immediate assistance. For anyone who experiences technical issues, you are suggested to send a chat to the customer service team of iWebVisit as soon as possible so that you will be able to be assisted while the visit is happening. Not only that, you are also recommended to do the same thing in case the inmate is not at the visit.

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