An AdvanceConnect account is a prepaid calling account which allows you to receive calls from an incarcerated individual. The charges deducted automatically from your Securus’ prepaid account. Securus’ prepaid AdvanceConnect account will put you in control of your spending and make sure you are able to receive calls from correctional facilities.
AdvanceConnect
This AdvanceConnect account will offer you the following benefits:
- The maximum funding amount is up to $50.00 per transaction.
- You will be able to receive calls from an incarcerated individual as long as funds are available in your account.
- You will be able to add multiple phone numbers to your account so your loved one can reach your cell phone, home phone, work phone, other relatives, friends, neighbors, etc.
- Calls are going to connect to cell phones (subject to facility restrictions).
- You have 24/7 access to your account on the site or by contacting them via phone.
So, if you want to connect your phone to Securus, make sure you have this AdvanceConnect account.
Surely, waiting for a phone call from an incarcerated individual to share crucial news can be hard. However, with Securus Inbound Connect, you are able to reach out and connect in real time. For your information, Securus Inbound Connect is a feature of AdvanceConnect which allows you to connect using your Securus mobile app.
Here are some steps to get this feature:
- At the first step, you have to go to your AdvanceConnect account on the Securus app on your smartphone and choose ‘Inbound Connect.’
- After that, you are able to add your loved one as a contact.
- When you start a connection, your loved one is going to receive a real time notification on their personal tablet
- Get Connected!
Warning: Inbound Connect feature availability will vary by agency. Also, standard call rates, taxes, and fees apply. Real time notification is only provided on a personal tablet.
How Can I Add My Telephone Number with Securus?
If you have a Securus Online account, easily you are able to add authorized phone numbers with some steps.
If you receive calls from the Texas Department of Criminal Justice, then you are able to register additional phone numbers. After approval, the phone number will be updated to your existing TDCJ account automatically. If you do not have a TDCJ account, the system will make one, after the number has been approved.
Here are some steps to add a telephone number:
- Firstly, sign into your Securus Online account.
- In the Advance Connect or Direct Bill section, you have to select Manage Prepaid Account or Manage Account.
- After that, you are able to choose the Authorized Phone Numbers tab, please click +Add Authorized Number, and enter the telephone number you want to add. Next, click Add Number.
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